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Can Your Machine Learning Do the Lambada?

Machine learning is powerful, but beware of solutions that promote it as a magical ingredient

FICO Resilience Index is Strong Predictor of Consumer Need for Loan Accommodations

Latest research underscores relationship of index to October 2020 reported payment accommodations

New Data Underscores Strong Performance of the FICO Resilience Index

Recent loan accommodation requests correlated to FICO Resilience Index values

How to Make Branch Collections Work in the Crisis – Don’t Dial Manually!

If you're pursuing branch collections, use your branch staff as wisely as you use your core collection team - and that means automation

Payment Holidays: New Tool for Managing the Surge

Automated communications tools can help customers get payment relief faster

Persistent Debt Regulation and Advanced Analytics

Here's how decision optimisation can improve cardholders' strategies to comply with persistent debt regulation and help consumers meet their credit burdens.

Making Debt Restructures Work When Interest Rates Rise

Debt restructures are challenging in markets with increasing interest rates, as many organisations impose policy restrictions that virtually prevent reasonable restructures.

How Loan Restructure Optimization Works

Loan restructure optimization uses mathematical optimization to identify which customers should receive a restructure of...

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