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How to Improve Collection Decision Strategies with Analytics

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

FICO Xpress Optimization Delivers up to 5.7x Faster Mixed Integer Programming (MIP) Since 2020

FICO Xpress Optimization continues to push the limit of performance in optimization, delivering acceleration up to 5.7x in its MIP solver since 2020

How FICO Optimization Could Help Keep Hospitals Running During Blackouts

Award-winning paper demonstrates the power of mathematical optimization and FICO Xpress to deliver sustainable, resilient energy solutions, solving an urgent need in South Africa

A Guide to Price Optimization: What Is It, How it Works, and Why You Need It to Maximize Profits

Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Debt Collection Predictive Analytics: Benefits, Types and Uses

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Can Digital Channels Work with High-Risk Collections Accounts?

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Optimizing Device Financing Sheds Cost, Drives Revenue

A data-driven optimization process expands opportunity, improves profitability, and reduces risk for communications service providers that offer device financing

How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

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