How to Fight Telecommunications Subscription Fraud
Machine Learning helps telcos prevent and protect against fraudsters
FICO Fraud Expert Naomi Palmer Wins Women in Credit Award
Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category
Poor Affordability Analytics Create a Disconnect for Telcos
Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical
5 Keys to Winning the Multi-Billion-Dollar CX Wars
Successful, cost-effective delivery of digital projects in banking hinges on five key steps
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Managing Vulnerable Customers: How New Analytics Can Help
Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention
How FICO Orchestrates Contextual Intelligence to Fight Fraud
FICO’s contextual intelligence capabilities allow organizations to become more efficient and effective in two important ways related to fraud and financial crime compliance
Contextual Intelligence - A New Tool in the War Against Fraud
Contextual intelligence puts the right amount of data into the appropriate context, at specific moments in the customer journey
Legacy Architecture & Digital Transformation: Can They Co-Exist?
Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back
5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime
Choosing the decisioning platform for your organization to combat fraud and financial crime
The Midfield Pivot and the FICO Platform - Game Changers
In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving
The Cryptocurrency AML Challenge - What You Need to Know
Bitcoin and other cryptocurrencies are joining mainstream banking—what are the risks from an AML perspective?
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