Doug Clare explains how biometrics are the cornerstone of effective ID authentication

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Doug Clare explores the options available for all participants to help prevent real time payments fraud

The Clearing House Association Announces RTP Updates

The 2020 trends in TPRM, AI and convergence spark déjà vu

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

To fight real-time payments fraud, banks need to learn a few moves from the digital disruptors

As banks pursue convergence of fraud and financial crime management, Falcon X lets them do it with one integrated system

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).

Criminals are using data breaches to create synthetic identities, which in turn are used to secure auto loans or other financial products.