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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

How FICO Orchestrates Contextual Intelligence to Fight Fraud

FICO’s contextual intelligence capabilities allow organizations to become more efficient and effective in two important ways related to fraud and financial crime compliance

Contextual Intelligence - A New Tool in the War Against Fraud

Contextual intelligence puts the right amount of data into the appropriate context, at specific moments in the customer journey

5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime

Choosing the decisioning platform for your organization to combat fraud and financial crime

The Cryptocurrency AML Challenge - What You Need to Know

Bitcoin and other cryptocurrencies are joining mainstream banking—what are the risks from an AML perspective?

Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation

How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels

Customer Identity Management Is NOT the Same as Access Control

Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other

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