Merchant Acquiring: The Fraud Landscape for Competitive Advantage
As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance
Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage
Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships
Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
Key Considerations to Manage Bust-Out Fraud and Check Kiting
Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics
Next Best Actions / Next Best Offers – Four Pointers to Success
Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization
Determining the Next Best Action to Grow Customer Relationships
Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships
4 Key Ways to Drive Profitability With Overlimit Authorisations
Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations
Using More Customer Management Tools Can Generate Millions in Incremental Profit
The benefits of active vs. passive use of FICO customer management technology are clear
How FICO Orchestrates Contextual Intelligence to Fight Fraud
FICO’s contextual intelligence capabilities allow organizations to become more efficient and effective in two important ways related to fraud and financial crime compliance
Contextual Intelligence - A New Tool in the War Against Fraud
Contextual intelligence puts the right amount of data into the appropriate context, at specific moments in the customer journey
5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime
Choosing the decisioning platform for your organization to combat fraud and financial crime
The Cryptocurrency AML Challenge - What You Need to Know
Bitcoin and other cryptocurrencies are joining mainstream banking—what are the risks from an AML perspective?
Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation
How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels
Customer Identity Management Is NOT the Same as Access Control
Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other
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