How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Courier Scams – How They Work and How to Fight Them
Courier scams have long been a problem, but the threat has gathered momentum in recent months
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
European Card Fraud in 2021: Winners, Losers and Scams
The United Kingdom and the Nordic region continue to lead Europe in terms of digital transformation and fraud loss reduction - but non-card scams are rising fast
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
How FICO Orchestrates Contextual Intelligence to Fight Fraud
FICO’s contextual intelligence capabilities allow organizations to become more efficient and effective in two important ways related to fraud and financial crime compliance
Contextual Intelligence - A New Tool in the War Against Fraud
Contextual intelligence puts the right amount of data into the appropriate context, at specific moments in the customer journey
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime
Choosing the decisioning platform for your organization to combat fraud and financial crime
The Cryptocurrency AML Challenge - What You Need to Know
Bitcoin and other cryptocurrencies are joining mainstream banking—what are the risks from an AML perspective?
Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation
How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels
Customer Identity Management Is NOT the Same as Access Control
Customer ID management and access control are related but different disciplines, and shouldn’t be confused with each other
Fraud and Financial Crime Predictions 2021: Post-Pandemic Change Will Reign
The "COVID effect" will shape much of the fraud and financial crime landscape, creating an imperative around Know Your Vendor
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.