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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Today's “No Hit” Applicant May Be Tomorrow’s Profitable Long-Term Customer

Auto-declining applicants with no credit bureau file can be a missed financial inclusion opportunity

Leveraging DDA Data in Consumer Lending to Stay Competitive

Q&A with Dale Robinson, credit risk executive at Ameriprise Financial Services, Bluestem Brands, HSBC and USBank

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

How FICO Orchestrates Contextual Intelligence to Fight Fraud

FICO’s contextual intelligence capabilities allow organizations to become more efficient and effective in two important ways related to fraud and financial crime compliance

Contextual Intelligence - A New Tool in the War Against Fraud

Contextual intelligence puts the right amount of data into the appropriate context, at specific moments in the customer journey

Who Defaults when Bankcard Accommodations End? Resilience Matters

New perspective on borrowers rolling off bankcard payment accommodations.

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

5 Essentials to Look for in a Platform to Fight Fraud and Financial Crime

Choosing the decisioning platform for your organization to combat fraud and financial crime

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

The Cryptocurrency AML Challenge - What You Need to Know

Bitcoin and other cryptocurrencies are joining mainstream banking—what are the risks from an AML perspective?

Falcon Intelligence Network: A Fraud Consortium for Fraud-Fighting Machine Learning Innovation

How FICO uses global payments data to accurately prevent the next fraud event across a wide range of payment types and channels

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