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Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

Bridging the expectation gap through decision planning to improve the customer experience

COVID-19 Checklist for Banks: 6 Changing Fraud Patterns

As consumer spending patterns change in the pandemic, fraudsters are changing to match

COVID-19 Checklist for Banks: Managing Vulnerable Customers

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

COVID-19 Banking Checklist: 5 Risk Recommendations

Segmentation and new variables are among the COVID-19 banking recommendations

Finding Business Opportunities From COVID-19

Using digital collaboration to play your best hand

Managing Economic Uncertainty with a Customer-centric Approach

Know how to leverage data to better understand your customers, their expectations, risk and drivers.

Russian Credit Health Keeps Rising

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

Voice is the Future of Banking

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.

5 Questions Risk Managers Need to Ask About PSD2

4 Steps Credit Unions Can Take to Be More Member-Centric

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