New Technology Can Detect & Prevent Scams in Real Time
Protect your customers and prevent fraud losses from various types of scams using intelligent intervention
Communicating with Your Customers to Beat Fraud
With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach
Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Finding Business Opportunities From COVID-19
Using digital collaboration to play your best hand
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
New Challenges for Strong Customer Authentication
While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.
Voice is the Future of Banking
The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.