Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
Finding Business Opportunities From COVID-19
Using digital collaboration to play your best hand
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
How Small Banks can Capture more Market Share of the Small Business Lending Market
Currently, small banks and credit unions only have 9% of all small business loans under $100,000.
Will New FCC Rules on Robocalls Hurt Debt Collectors?
New rules on blocking robocalls could also apply to unwanted calls — a subjective categorization with unknown implications for debt collectors.
How Banks Can Help During US Federal Furlough
Banks and fintechs and other FIs have an opportunity to help customers affected by federal shutdown with flexible collection solutions.
How to Merge the Art and Science of Small Business Lending
There is an art-form to lending but it needs to be backed by science. This is especially true in making the origination ...
Voice is the Future of Banking
The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.
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