Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Bridging the expectation gap through decision planning to improve the customer experience

As consumer spending patterns change in the pandemic, fraudsters are changing to match

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

Segmentation and new variables are among the COVID-19 banking recommendations

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

Using digital collaboration to play your best hand

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.