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Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Understanding Overdraft Programs (Part 2): A New Approach to Overdraft

The pitch for overdraft alternatives.

Understanding Overdraft Programs (Part 1)

A conversation with David Pommerehn, Consumer Bankers Association (CBA)

Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

Bridging the expectation gap through decision planning to improve the customer experience

COVID-19 Checklist for Banks: 6 Changing Fraud Patterns

As consumer spending patterns change in the pandemic, fraudsters are changing to match

COVID-19 Checklist for Banks: Managing Vulnerable Customers

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

COVID-19 Banking Checklist: 5 Risk Recommendations

Segmentation and new variables are among the COVID-19 banking recommendations

Finding Business Opportunities From COVID-19

Using digital collaboration to play your best hand

Fishing for Deposits

What benefit delivers “bites” with prospects and customers?

Precise, Multi-Lever Promotional Pricing for Deposits: How to Actually Make it Happen

“The Art of the Possible” in Promotional Pricing for Deposits: A Precise, Multi-Lever Approach

There are many possibilities for deposit promotions that provide multiple levers to deliver differentiated value for the customer and benefits for the bank.

Promotional Pricing for Deposits—One Size Does NOT Fit All

Russian Credit Health Keeps Rising

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

Voice is the Future of Banking

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.

5 Questions Risk Managers Need to Ask About PSD2

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