Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Latin America needs to get ready for the consequences of the growth of real-time payments

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Bridging the expectation gap through decision planning to improve the customer experience

Using digital collaboration to play your best hand

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?