Synthetic identity fraud is hitting hard and financial institutions are unsure how to deal with it

Using digital collaboration to play your best hand

Confirmation of payee has some benefits in fighting authorised push payment fraud, but it also has drawbacks. Here are six.

The pressure for banks to tackle push payment fraud is mounting – besides liability, the scope for bad publicity and loss of reputation is significant.

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.