FICO Fraud Expert Naomi Palmer Wins Women in Credit Award
Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category
Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Low-Orbit Satellites May Improve Banking for Developing World
The next era of global digital transformation may offer cheaper, more accessible internet for all, improving banking for the developing world
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
Learning from Data-Driven Disruptors - Before It's Too Late
Businesses threatened by data-driven disruptors need to adopt a similarly disruptive mind-set to ensure they stay relevant to their customers
Combining 5G and Digitisation to Win More Opportunities
The speed of 5G roll-out should make better data-driven decisioning a priority for multiple industries
Finding Business Opportunities From COVID-19
Using digital collaboration to play your best hand
Authorised Push Payment Fraud – The Liability Challenge
The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.
How to Spot Counterfeit Cards — It Takes a Network
Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?
Voice is the Future of Banking
The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.
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