Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Low-Orbit Satellites May Improve Banking for Developing World
The next era of global digital transformation may offer cheaper, more accessible internet for all, improving banking for the developing world
Are You Catering For The ‘Unhappy Path’ In Digital Journeys?
Bridging the expectation gap through decision planning to improve the customer experience
Learning from Data-Driven Disruptors - Before It's Too Late
Businesses threatened by data-driven disruptors need to adopt a similarly disruptive mind-set to ensure they stay relevant to their customers
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Mobile Money: African Tech Start-Ups Catch Investors' Eyes
The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum
Combining 5G and Digitisation to Win More Opportunities
The speed of 5G roll-out should make better data-driven decisioning a priority for multiple industries
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
Finding Business Opportunities From COVID-19
Using digital collaboration to play your best hand
Voice is the Future of Banking
The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.
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