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Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

8 Risks Open Banking Poses to Financial Crime Compliance

Existing AML, counter-terrorist funding and KYC processes need attention due to the new ways third-party providers work under Open Banking

NFTs and Money Laundering - Are Fraudsters Becoming Artists?

As non-fungible tokens fetch millions of dollars in auctions, it raises questions about the connection between NFTs and AML

Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

Bridging the expectation gap through decision planning to improve the customer experience

Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Mobile Money: African Tech Start-Ups Catch Investors' Eyes

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

Illegal Wildlife Trade: What Banks Must Do

Gain insights on combatting money laundering and the illegal wildlife trade

Finding Business Opportunities From COVID-19

Using digital collaboration to play your best hand

Voice is the Future of Banking

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.

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