Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

FICO's European Fraud Map for 2020 shows how the UK, Denmark and Hungary benefitted from tight controls - while many countries did not

The profusion of payment mechanisms may be confusing for consumers, and a goldmine for fraudsters

Bridging the expectation gap through decision planning to improve the customer experience

Toby Carlin examines a wave of Brexit scams and offers advice on how to spot, prevent, and report them

Nearly four out of five respondents from UK banks said that working from home had a high or major impact on the effectiveness of their financial crime prevention

As consumer spending patterns change in the pandemic, fraudsters are changing to match

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

Segmentation and new variables are among the COVID-19 banking recommendations

European card fraud reduced by 2% across 18 countries studied - but there were winners and losers

Using digital collaboration to play your best hand

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

The idea of reducing the friction between customer need and targeted product offering is nothing new, but clearly the thought of a dialog-based interaction replacing the traditional application form is quite appealing.