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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

A World Without FICO Credit Scores: What Was It Like?

Movement Mortgage’s Anna Benz discusses the importance of FICO Scores in the credit ecosystem

The Crucial Importance of Precision and Accuracy in Mortgage Lending

Six pivotal reasons why accuracy is paramount in credit scoring for mortgage loans

FICO and Client HSBC Named Finalists in 2024 Credit Awards

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

New UK Data: Good Fraud Prevention Is Vital to Attract New Customers

FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

The New Era in Mortgage Credit Risk

How migrating to FICO® Score 10T can help you gain first-mover advantage on non-conforming mortgage loans

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

How to Stop More Application Fraud Using Smart Technology

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

How to Improve Application Fraud and Originations Processes

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Application Fraud: How to Prevent Losses by Busting Through Siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Fraud Predictions 2024: Scams, Siloes and Upstream Polluters

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

Enterprise Decisioning: The IT Trend That’s Transforming Banking

The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

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