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Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

A World Without FICO Credit Scores: What Was It Like?

Movement Mortgage’s Anna Benz discusses the importance of FICO Scores in the credit ecosystem

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

The Crucial Importance of Precision and Accuracy in Mortgage Lending

Six pivotal reasons why accuracy is paramount in credit scoring for mortgage loans

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

The New Era in Mortgage Credit Risk

How migrating to FICO® Score 10T can help you gain first-mover advantage on non-conforming mortgage loans

Critical Ingredient to Identify Healthy Mortgage-Backed Securities

FICO® Scores: A critical element in cash flow analysis for proper valuation.

Why Credit Scores are Crucial to Healthy Securities

The value of asset-backed security is determined by the cash flows generated by the underlying assets and understanding the predictability of those cash flows

Solving Your Clients’ Top 4 Customer Communication Challenges

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

5 Ways Credit Unions Can Be More Resilient with AI and Analytics

AI and other behavioral analytics can give you better, more actionable insights into customers' needs and risk

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

Debt Collection Communications: Are You Doing It Right?

A new survey shows how many debt collectors are missing the mark in their contact strategies

Debt Collection: 5 Questions for Meeting Inbound Demand

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

Debt Collection in the Pandemic: Why UK Customers are Dissatisfied

New data points to problems lenders have executing customer-centric collections

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

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