The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Movement Mortgage’s Anna Benz discusses the importance of FICO Scores in the credit ecosystem

Six pivotal reasons why accuracy is paramount in credit scoring for mortgage loans

How migrating to FICO® Score 10T can help you gain first-mover advantage on non-conforming mortgage loans

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

FICO® Scores: A critical element in cash flow analysis for proper valuation.

The value of asset-backed security is determined by the cash flows generated by the underlying assets and understanding the predictability of those cash flows

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

AI and other behavioral analytics can give you better, more actionable insights into customers' needs and risk