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Canada Bankcard Industry: A Look Back at Q4 2025 Trends

FICO risk benchmarking data covering roughly 90% of card transactions in Canada reveals a market at an inflection point - improving delinquencies mask structural shifts in payment

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Canada Bankcard Industry Benchmarking Trends: Q2 2025  

Credit card insights uncover developing financial pressures affecting many Canadians

Canada Bankcard Industry Benchmarking Trends: Q1 2025

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Canadian Bankcards: Delinquencies on Monoline Cards Are Rising

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

A World Without FICO Credit Scores: What Was It Like?

Movement Mortgage’s Anna Benz discusses the importance of FICO Scores in the credit ecosystem

The Crucial Importance of Precision and Accuracy in Mortgage Lending

Six pivotal reasons why accuracy is paramount in credit scoring for mortgage loans

The New Era in Mortgage Credit Risk

How migrating to FICO® Score 10T can help you gain first-mover advantage on non-conforming mortgage loans

Rising Delinquencies in Canada Point to Need for Stress Testing

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Critical Ingredient to Identify Healthy Mortgage-Backed Securities

FICO® Scores: A critical element in cash flow analysis for proper valuation.

Why Credit Scores are Crucial to Healthy Securities

The value of asset-backed security is determined by the cash flows generated by the underlying assets and understanding the predictability of those cash flows

Canada Bankcard Industry Benchmarking Trends: Q4 2022 Update

Ready for a recession? An insider look at bankcard and consumer trends in Canada

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