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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

The Future of Risk Management: Acquire and Engage Customers

How to improve customer acquisition, experience, and lifetime value with a personalized, 360-degree customer view

Open Banking: What's Next for the US & Canada?

There are clear financial and relationship benefits to open banking, and banks that act swiftly may get a competitive advantage

A World Without FICO Credit Scores: What Was It Like?

Movement Mortgage’s Anna Benz discusses the importance of FICO Scores in the credit ecosystem

The Crucial Importance of Precision and Accuracy in Mortgage Lending

Six pivotal reasons why accuracy is paramount in credit scoring for mortgage loans

The New Era in Mortgage Credit Risk

How migrating to FICO® Score 10T can help you gain first-mover advantage on non-conforming mortgage loans

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Banking Predictions 2024: AI, Composability and More

Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Critical Ingredient to Identify Healthy Mortgage-Backed Securities

FICO® Scores: A critical element in cash flow analysis for proper valuation.

Critical Steps to Improving Hyper-Personalization at Scale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

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