Digital Wallet Fraud: How It Works and How to Fight It
A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies
Sarah Cassidy
Sarah Cassidy is a senior consultant at FICO, specializing in fraud. An experienced financial crime specialist, Sarah works with our clients in EMEA and APAC to get the best out of their fraud detection solutions, covering areas such as account takeover, scams, crypto, money mules, and tokenisation fraud. Before joining FICO she worked in UK financial services across both fraud and financial crime domains, managing analytics teams in digital banking fraud as well as AML transaction monitoring.
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3 Ways Social Engineering Undermines Fraud Defences in the UK
UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering
3 Ways Spanish Banks Can Stop Fraud with Customer Communications
As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience
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