New UK Data: Good Fraud Prevention Is Vital to Attract New Customers
FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience
Matt Cox
Matt Cox was vice president and general manager of Europe, the Middle East and Africa for FICO.
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How to Stop More Application Fraud Using Smart Technology
Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management
How to Improve Application Fraud and Originations Processes
Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes
Application Fraud: How to Prevent Losses by Busting Through Siloes
Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
Contactless Payments Fraud – A Sleeping Lion in a Trillion-Pound Market
The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud
Is Hyper-Personalization a Game Changer for Fraud Management?
Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Strong Fraud Protection Could Draw More Customers - Survey
Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks
Survey: When Do Fraud Controls Ruin the Customer Experience?
Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge
European Fraud Predictions 2022: Vaccine Scams to Deep Fakes
Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges
Open Banking Demands an Enterprise Fraud Strategy
Fraudsters flock to open banking to harvest data and, especially, to make payments - making an enterprise fraud strategy more important than ever
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