Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
AJ Travagline
AJ Travagline, senior consultant at FICO, has 25 years of retail banking experience across the operation life cycle with experience at MBNA, HSBC, ING Direct and Barclays. As an executive he promoted a customer-centric approach that leveraged data to provide insights for better operation execution. For the past 8 years with FICO he has worked closely with clients across the finance, telecom, auto lending and retail industries. His focus is on the Improving consumer engagement and loyalty.
All posts
Filter by:
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.